Refund policy
Returns and Refunds
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.
To be eligible for a return, the item must be unused, unworn, in the same condition that you received it, with original tags and packaging where applicable. You will also need your order number or proof of purchase.
How to Start a Return
To request a return, please contact us at support@seemslifestyle.com before sending any items back. We will provide you with the return instructions and return address.
Please do not send items back without contacting us first.
Return Shipping
For change-of-mind returns, the customer is responsible for the return shipping costs unless otherwise agreed by SEEMS Lifestyle.
If an item arrives damaged, defective, or you receive the wrong item, please contact us promptly so we can review the issue and determine the appropriate resolution.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund is approved.
If approved, the refund will be issued to the original payment method. Please allow your payment provider's normal processing time for the refund to appear in your account.
Damaged, Defective or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us at support@seemslifestyle.com as soon as possible. Please include your order number and photographs of the item when possible.
Non-Returnable Items
Items that are used, worn, damaged after delivery, or returned without their original tags or packaging may not be eligible for a return, unless otherwise required by applicable law.
Questions
If you have any questions about our return and refund policy, please contact us at support@seemslifestyle.com.